Privacy Policy
Effective and last updated: October 7, 2026
West Coast Tax Care is a DBA of Longfellow LLC (collectively, “West Coast Tax Care,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website and during communications with us.
Information we collect
We may collect your name, telephone number, email address, property address, information you provide about your circumstances, communication preferences, and records of your interactions with us. We may also collect limited technical information such as your IP address, browser information, and form-submission timestamps for security and consent-record purposes.
How we use information
We use information to respond to inquiries, provide requested information, evaluate possible property-tax and real-estate options, schedule and conduct follow-ups, operate and secure our website, maintain consent and opt-out records, and comply with legal obligations.
SMS messaging and consent
If you consent to text messaging, West Coast Tax Care may send customer-care messages related to your inquiry and the information you requested. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Your consent to receive text messages is optional and is not a condition of receiving services. See our SMS Terms and Conditions for additional details.
How information may be disclosed
We may disclose information to service providers that help us operate our website, communications, hosting, security, and business systems; when required by law or legal process; to protect rights, safety, and security; or as part of a merger, financing, sale, or transfer of business assets. Service providers may use information only to perform services for us and are not authorized to use SMS opt-in data for their own marketing.
Cookies and website technology
Our website may use cookies, analytics, and security technologies, including reCAPTCHA, to operate the site, prevent abuse, and understand site performance. These providers may process technical information according to their own privacy policies.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described above, including maintaining consent and opt-out records and meeting legal obligations. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your choices
You may ask to review, correct, or delete personal information, subject to applicable exceptions. You may opt out of text messages by replying STOP and may opt out of marketing email using the unsubscribe method provided in the message.
Changes to this policy
We may update this Privacy Policy periodically. The effective date above identifies the latest revision.
Contact us
West Coast Tax Care, a DBA of Longfellow LLC
Email: info@wctaxcare.com
Telephone: (213) 433-5600
SMS support: (213) 431-0185