SMS Terms and Conditions
Effective and last updated: October 7, 2026
These SMS Terms and Conditions apply to the West Coast Tax Care messaging program operated by Longfellow LLC, doing business as West Coast Tax Care.
Program description
After you provide consent, West Coast Tax Care may send customer-care text messages concerning your inquiry, requested property-tax or real-estate information, scheduling, and related follow-up communications. We will not use this customer-care program to send unrelated promotional messages.
Consent and eligibility
You may enroll by affirmatively selecting the SMS consent checkbox on our website or by verbally agreeing after a representative reads the SMS disclosure during a telephone conversation. You must be the subscriber or customary user of the mobile number provided and be at least 18 years old. Consent is optional and is not a condition of receiving services.
Message frequency and charges
Message frequency varies based on your inquiry and interactions with us. Message and data rates may apply according to your mobile carrier and service plan.
Opt out
Help and support
Reply HELP for help. You may also contact us at info@wctaxcare.com, call (213) 433-5600, or text (213) 431-0185.
Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier’s network availability and is not guaranteed. Supported carriers may change without notice.
Privacy
We handle information associated with the messaging program as described in our Privacy Policy. We do not sell or share your SMS opt-in data, mobile number, or SMS consent with third parties or affiliates for marketing or promotional purposes.
Changes
We may update these terms or discontinue the messaging program. Updates will be posted on this page with a revised effective date.
Contact
West Coast Tax Care, a DBA of Longfellow LLC
Email: info@wctaxcare.com
Telephone: (213) 433-5600
SMS support: (213) 431-0185
